Newsletters
My colleague, Annette Simmons, shared an insightful story: A new supervisor, who had been promoted for her track record in delivering outstanding results, was getting resistance from her team for being over-controlling and harsh in her feedback. Her manager was receiving feedback from disgruntled team members — mutiny was brewing. In their next 1:1 update,…
Read MoreIn the process of changing to a new budgeting process, my client called a meeting to bring alignment between different factions in preparation for a presentation to the executive team. One team had created a budget proposal, while another team had been challenged to assess the proposed budget against strategic priorities and identify gaps. As…
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In the midst of a chaotic episode of office politics, my boss said to me, “Jean, you need to understand, it’s not the pencil, it’s the window.” As I stood puzzled, she explained the story. Eva and Ron were peers in a company, but Eva had a cubicle with a window. If this wasn’t enough,…
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A few weeks ago, our book club gathered in my garden to discuss The Language of Flowers, by Vanessa Diffenbaugh. Kelly arrived first carrying a plate of appetizers labeled with the herbs she’d used and their meanings (basil stands for hate and rosemary is remembrance). Rachel arrived next with her copy of the book in…
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“If everybody is thinking alike, somebody isn’t thinking.” –George Patton’’ As I arrived on the University of Buffalo campus to attend my first Creative Problem Solving Institute (CPSI) Conference, the first person I met, Laura, approached me warmly and we struck up a conversation. She is from Monterey, Mexico, and co-owns a private school with…
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A year ago, my lay-off and retirement from General Mills triggered the need for my husband and I to find a new financial planning service. The process of gathering all of our financial data, interviewing financial counselors, and grappling with the uncertainty of our future was daunting and depressing. For me, personal financial planning and…
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“I can’t wait until I go to college so I don’t have to sit through Sunday Night Dinner,” our 18-year-old daughter whined — creating tension and drama — as we gathered for our ritual meal around the dining room table, set with linens and lit with candles. Six months later on her first weekend home…
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