Creative Flow or Wasteland? Nancy Drew Provides the Clues

My calendar did not include an emergency meeting with the PR department that entailed challenging negotiations about technically accurate nutrition information versus consumer-friendly language. Although tensions between the nutrition and PR functions predated my tenure … the dynamics were escalating too far. During the meeting, my team (nutrition communications) was criticized for creating dull, uninteresting…

“But He Hates Me”

In graduate school, I worked as the nutrition coordinator for an adult fitness and cardiac rehabilitation program associated with a university. As a relatively new position in the organization, it lacked established processes. Bright-eyed, naive, and optimistic, I proposed lots of new ideas to enhance and expand the nutrition services. Phil, the director, who was…

“Building a Fire from Ice” Teaches Innovation Lessons

My daughter’s Brownie Troop embarked on an outdoor excursion one February evening in Minnesota, about 15 years ago. We were on a weekend retreat, and I’d signed up to build a fire in an outdoor fire ring. Meanwhile the other moms would take the girls to a pond for a curling match. Arriving at the…

The Day I Made Bode Miller Look Slow

By Jackson Harkness, Age 11 Trees were zipping past me a mile a minute. Everything was a blur. I was going really fast, too fast to stop. Where was the blue run my parents were talking about? I was really starting to worry. I started gaining speed. Now I was even having trouble turning. My…

Watermelon Grudge and Loyalty during COVID

My mom, Lois, was a 1950s housewife with three pre-school kids living in La Crosse, Wisconsin. Lois, a frugal shopper, spotted an ad in the local paper for 50¢ watermelons. Shazam, she was on a mission! When my dad got home for lunch, she rushed out with their only car to take advantage of this…

Wrong Turn Skiing with Susan

On a brilliant winter day when my youngest child was about three months old, I made plans to go cross-country skiing with my friend, Susan. After months of being tied down nursing and caring for an infant, this was a major outing and big adventure for me. Susan picked me up, and I bid goodbye…

Susan’s Horrible Shopping Trip

Susan pulled her dress out of her suitcase and was horrified to discover a large stain down the front. “There’s no way I can wear this dress to my niece’s wedding. How did I miss that stain when I packed last night?” After six hours of traveling, she’d just arrived at a remote sea village…

Holding My Breath … To Release My First Album

The late-November afternoon sun cast a gloomy mood on Jackson’s day. The Sunday Scaries haunted him. His dad and he were listening to classic rock on the radio on their way to the grocery store. At 12 years old, he had been taking guitar lessons for three years. His second guitar teacher, Toby, had recently…

The (Hi)story of a House

On a dreary, rainy day in May, we decided to visit an open house that had just come on the market. We were contemplating a downsizing move but had not started to search for new homes. The whole process of buying and selling seemed daunting. But the gloomy forecast gave us an incentive to check…

Weathering a Tornado with Target’s Customer Service

We were heading toward the check-out line when an announcement came over the PA: “Attention Target Shoppers! Due to a tornado in the area, all customers must remain in the store. Please make your way to the back of the store and stay away from windows.” The announcement was unwelcome news at 7:30 pm. I’d…